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For your reference, we have included the original job posting below.
Implementation Consultant
Job Number:
38687333
Company Name:
DST Systems
Job Location:
Kansas City, MO US
Job Category:
Information Technology
Implementation Consultant
Job Title Implementation Consultant Auto req ID 11241BR Company (Must match Job Code & Dept first 3 digit#) 191-DST Brokerage Solutions, LLC Site Location Kansas City, Missouri Job Description Implementation Consultants are knowledgeable product and/or industry resources on an implementation team. They demonstrate in-depth knowledge in one or multiple components of the product(s). Implementation Consultants participate in the process of defining, documenting, and analyzing customer requirements, business processes and procedures, and workflows. They define and document standard configuration requirements and configure and/or guide customer configuration of product solutions. They identify, research, and resolve and/or engage others in the research and resolution of moderately complex customer and/or product implementation problems. They conduct demonstrations of product functions/benefits and educate customers on the optimal use of the product to improve efficiencies or satisfy defined requirements. They communicate information to the customer regarding new functionality, enhancements, or changes to the product that would benefit or affect the customer. They assist in identifying product customizations, enhancements, process changes, and/or workarounds to meet customer requirements and working with other functional groups (e.g., development teams, applications analysis, technical support, etc.) as appropriate to address . Implementation Consultants provide direct customer support during product deployment and provide transitory post-implementation follow up and/or onsite support. They exercise judgment within defined procedures and practices to determine appropriate actions. Implementation Consultants also provide guidance and assistance to Implementation Specialists and Sr. Implementation Specialists, functioning as an escalation point for more complex implementation support tasks. Required Skills See Job Description Full or Part Time Full-Time Travel Requirements Not Applicable Working Hours or Shift Not Applicable
